At Sunday Home Maintenance, your privacy is our priority. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or use our services. By using our site, you agree to the terms of this policy.
1. Information We Collect
We collect personal information to provide and improve our services. The types of information we may collect include:
- Personal Details: Name, email address, phone number, and home address when you book our services.
- Payment Information: Credit/debit card details for processing payments.
- Usage Data: Information about how you interact with our website (e.g., IP address, browser type, and pages visited).
- Communication: Messages and inquiries submitted through our contact forms or customer support.
2. How We Use Your Information
The information we collect is used to:
- Provide and manage our home maintenance services.
- Process payments securely.
- Communicate with you about appointments, updates, and special offers.
- Improve our website, services, and customer experience.
- Comply with legal obligations and enforce our Terms of Service.
3. How We Protect Your Information
We implement a variety of security measures to ensure the safety of your personal information, including:
- Encryption of sensitive data during transmission (e.g., SSL/TLS).
- Secure storage of data using industry-standard practices.
- Regular monitoring of our systems to prevent unauthorized access.
4. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your data with:
- Service Providers: Third-party companies that help us operate our business (e.g., payment processors, scheduling tools).
- Legal Authorities: If required by law or to protect our legal rights.
5. Your Rights and Choices
You have the right to:
- Access and update your personal information.
- Request the deletion of your data, subject to legal obligations.
- Opt out of receiving promotional communications at any time.
6. Cookies and Tracking
We use cookies and similar technologies to enhance your experience on our website. Cookies help us analyze site traffic and personalize content. You can adjust your browser settings to refuse cookies, but this may affect certain functionalities.
7. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these external sites.
8. Children’s Privacy
Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
